Strategic Work.
A selection of strategic work where I aligned executives, scaled delivery, and delivered outcomes across fintech, SaaS, and high-trust industries.
Prospa: Resetting Strategy to Drive Adoption and Efficiency
Introduced customer segmentation as the company’s north star, uplifted delivery with introduction of AI workflows in design, and sustained culture through restructures, driving settlements and tripling delivery output with half the resources.
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86 400 → Ubank: Scaling a Challenger Bank into a Digital Enterprise
Launched Australia’s first smartbank with award-winning features, then steered its $220M acquisition and merger with Ubank, scaling to 700K customers and $17B in deposits.
Qantas Money: Designing Loyalty-Led Financial Innovation
Designed Qantas’s first credit card, linking loyalty to financial wellbeing and disrupting the category. Winner of Mozo Innovation Award for Innovation in Credit Cards.